For Letting Agents
Your landlords expect more.
Norwins helps you deliver it.
One coordinated process across every property you manage. Full compliance documentation, complete audit trail, and reactive maintenance handled without your team lifting the phone.
What maintenance coordination actually costs your agency.
Unpaid hours
Your team spends hours every week chasing trades, updating landlords, and handling tenant calls that should never reach you.
No paper trail
A landlord asks for a full maintenance history on their property and you have nothing documented to show them.
Compliance exposure
A gas safety certificate lapses on one of sixty properties because nobody was tracking it centrally.
The process
Wondering how it all works?
Every Norwins property follows the same five step process from report to resolution. See exactly what happens at each stage.
The Elevated Plan
Everything your portfolio needs. One coordinated process.
Elevated is built for letting agents managing multiple properties. One portal. One process. Full control.
Portfolio dashboard across all managed properties
See every property, every job status, every pending task in real time.
Annual gas safety check and boiler service per property
Scheduled automatically, completed, and documented. Certificates stored centrally.
Tenant facing Norwins Care Card per property
Every property gets a unique code and physical card for consistent reporting.
Reactive maintenance triage and dispatch
Issues are assessed, prioritised, and dispatched to trusted trades automatically.
Full audit trail per property with photo evidence
Every job documented with timestamps, photos, and completion records.
Digital invoicing on every job
Automatic invoicing from every trade. No manual processing. No delays.
Spend approval controls per property
Set budgets and approval thresholds. Control costs before they escalate.
Compliance documentation stored per property
Gas certificates, inspection records, and maintenance history in one place.
Agent portal with full portfolio view
Access every property detail, every document, every job from your agent dashboard.
Pricing
Clear pricing. Per property.
One monthly fee per property. Scale to any portfolio size.
Elevated
For agents managing multiple properties who need full coordination and documentation.
- Portfolio dashboard across all managed properties
- Annual gas safety check and boiler service per property
- Tenant facing Norwins Care Card per property
- Reactive maintenance triage and dispatch
- Full audit trail per property with photo evidence
- Digital invoicing on every job
- Spend approval controls per property
- Compliance documentation stored per property
- Agent portal with full portfolio view
Elevated Plus
Everything in Elevated, plus a monthly maintenance visit per property.
- Everything in Elevated
- One monthly maintenance visit per property up to one hour
- Visit splits into two minimum 30-minute visits
- Unused visit rolls over one month if not taken
- Parts always quoted and approved separately
Every Plus subscription includes a £1 monthly donation to a local Kent homeless charity.
Managing ten or more properties? Volume pricing is available. Get in touch to discuss.
Get Started
Ready to elevate what you offer your landlords?
Join the early access list for Elevated. We are launching in Kent and places are limited.